Here at The Doors Group, we believe in providing a service and a product that is top class and matches our customers’ expectations. To ensure these high standards there is a certain standard all our doors and windows must meet.
It all starts in our head office in West Yorkshire, where we manufacture all of the products ourselves. By doing so allows the doors to be created to our specific criteria and for them to be personalised to the customers’ requirements.
Before our doors leave our factory they are all individually quality checked by our in-house team to ensure that there no scratches or imperfections and that the door works perfectly. This services guarantees that all of our products meet or exceed the CE Marking requirements – which is a European standard for windows and doors as of July 2013.
When it comes to the installation of a new door we promise our fitters are the best in the business. How do we know this? Because they are handpicked and trained by us. This impeccable service has led to The Doors Group been accepted as a corporate member of the Guild of Master Craftsmen.
The Doors Group are also corporate members of the trade bodies FENSA and Certass, which allows extra assurance to you the customer that both our products and installers are of the highest quality.
We believe in the quality of our products and installers so much that we offer all of our customers a ten year, free, insurance backed, triple guarantee on each door that is purchased. No matter if you purchase a composite door, a uPVC door or a window you will receive this guarantee for free.
Our triple backed guarantee safeguards you on three levels:
• Installer - In the first instance, the installer who fitted your door will be your first port of call in the unlikely event of any issues arising from your door installation.
• Manufacturer - If the installer is unable to honour the guarantee, The Doors Group will step in and rectify any issues covered under the guarantee.
• Insurance Company - We want our customers protected against any eventuality, which is why our guarantee is insurance backed by the guarantee specialists QANW, all at no extra cost to you.
So that’s a ten-year triple guarantee with every installation for free!
All of these factors that go into the creation, installation and aftercare of a door ensures that we are proving you with something to be proud of.